| | Firefox extension got unlisted | | | | | Unresolved | Apr 27, 2022 | Jun 24, 2022 | | |
| | Canned Responses outage: 2022-02-24 | | | | | Done | Feb 24, 2022 | Feb 25, 2022 | | |
| | Canned Responses outage: September 22, 2021: 12:48-14:14 UTC+02 | | | | | Unresolved | Sep 22, 2021 | Oct 1, 2021 | | |
| | Canned Responses outage: August 31, 2021: 11:51-12:08 UTC | | | | | Done | Aug 31, 2021 | Sep 6, 2021 | | |
| | Underline Font Format doesn't show up when using Chrome plugin. | | | | | Done | Jun 25, 2021 | Jul 23, 2021 | | |
| | Groups missing when configuring new canned response template from "OPERATIONS" context in JSM | | | | | Done | Jun 25, 2021 | Jul 26, 2021 | | |
| | Canned Responses extension refactoring and cleaning | | | | | Done | May 27, 2021 | Oct 12, 2021 | | |
| | Template fails to expand if includes User CF | | | | | Done | Apr 14, 2021 | May 28, 2021 | | |
| | #21 Support for transition and creation screens 👍 | | | | | Unresolved | Apr 13, 2021 | Mar 29, 2022 | | |
| | Correctly identify user first and lastname | | | | | Unresolved | Apr 13, 2021 | Jun 8, 2021 | | |
| | Canned Responses outage: March 17, 2021: 19:14-20:06 UTC+01 | | | | | Done | Mar 17, 2021 | Jun 21, 2021 | | |
| | Canned Responses for Jira Cloud outage: March 12th, 2021 | | | | | Done | Mar 12, 2021 | Mar 18, 2021 | | |
| | Upload Chrome extension to Safari Store | | | | | Revise in Future | Jan 19, 2021 | Aug 10, 2021 | | |
| | Existing Canned Responses in Legacy Automation Cannot Be Edited | |
Viktor Shmoilov (Inactive) | | | Done | Jan 12, 2021 | Feb 2, 2021 | | |
| | BUG: Canned responses don't load | |
Viktor Shmoilov (Inactive) | | | Done | Jan 8, 2021 | Jan 20, 2021 | | |
| | Group picker Custom field macro not rendered. | | | | | Done | Oct 22, 2020 | Jul 26, 2021 | | |
| | Cannot use "Tab" to select Canned Responses templates list button "Select response..." | | | | | Done | Oct 2, 2020 | Oct 20, 2020 | | |
| | Plugin stopped working in old view. | | | | | Duplicate | Sep 29, 2020 | Sep 29, 2020 | | |
| | $issueDescription$ macro is using old rendering and breaks in new view. | | | | | Duplicate | Sep 24, 2020 | May 27, 2021 | | |
| | If assigne field is empty, Macro is throwing null in the console and not resolving with empty string. | | | | | Obsolete | Sep 22, 2020 | May 13, 2021 | | |
| | Add sorting for templates. | | | | | Won't Fix | Sep 22, 2020 | Feb 8, 2021 | | |
| | One of the special cases is killing filtering in template choosing dropdown. | | | | | Obsolete | Sep 17, 2020 | Feb 8, 2021 | | |
| | Template selector is not hiding when other dropdown is clicked. | | | | | Obsolete | Sep 17, 2020 | Feb 8, 2021 | | |
| | 'What are visibility scopes?" link should lead to proper documentation page. | | | | | Done | Sep 17, 2020 | Sep 28, 2020 | | |
| | Switching between project and user settings first shows warn in console then breaks swithing at all | | | | | Duplicate | Sep 17, 2020 | Feb 8, 2021 | | |
| | If user has no permission due to token expiration there is infinite spinner | | | | | Done | Sep 17, 2020 | Nov 6, 2020 | | |
| | Auto-populate does not work with Chrome plugin enabled. | | | | | Fixed | Sep 15, 2020 | Feb 8, 2021 | | |
| | JEditor breaks functionality of Canned Responses | | | | | Unresolved | Sep 15, 2020 | Mar 21, 2022 | | |
| | CR templates fired up in workflow as a post function do not work if user making a transition, does not have access to CR. | | | | | Unresolved | Aug 20, 2020 | Jul 13, 2021 | | |
| | As admin I would like to have an option to organise my templates from manager tempalte view. | | | | | Unresolved | Aug 20, 2020 | Aug 20, 2020 | | |
| | Canned responses are not working on transition screen when transitioning from board view. Cloud Edition | | | | | Obsolete | Aug 18, 2020 | May 17, 2021 | | |
| | Bulk update does not load CR frame. | | | | | Unresolved | Aug 18, 2020 | Jun 9, 2021 | | |
| | Canned responses are not working on transition screen when transitioning from board view. | | | | | Unresolved | May 22, 2020 | May 31, 2022 | | |
| | Safari extension to merge Canned Responses with Comment field in Jira Cloud | | | | | Duplicate | Feb 25, 2020 | Feb 8, 2021 | | |
| | Canned Responses available in Text Field (multi-line) custom fields (Jira Cloud) | | | | | Unresolved | Feb 3, 2020 | Oct 28, 2021 | | |
| | Canned Responses available to the Description field (Jira Cloud) | | | | | Duplicate | Feb 3, 2020 | Feb 8, 2021 | | |
| | Canned Responses available in Text Field (multi-line) custom fields (Jira Server/DC) | | | | | Fixed | Feb 3, 2020 | Feb 14, 2020 | | |
| | Add Canned Responses Pro to all screens where a Jira issue can be edited in Jira Cloud | | | | | Unresolved | Feb 3, 2020 | Apr 7, 2021 | | |
| | Can't use a canned response when bulk updating issues | | | | | Done | Feb 3, 2020 | Mar 4, 2021 | | |
| | Firefox extension to merge Canned Responses with Comment field in Jira Cloud | | | | | Done | Feb 3, 2020 | Jun 2, 2021 | | |
| | As a User I would like to have support for $ sign when using Chrome extension. | | | | | Obsolete | Feb 3, 2020 | Feb 14, 2020 | | |
| | DateTime format for datetime custom field (Jira Server) | | | | | Fixed | Feb 3, 2020 | Feb 7, 2020 | | |
| | Admins can access CR functionality even if not specified in CR settings panel. | | | | | Duplicate | Feb 3, 2020 | May 4, 2020 | | |
| | As a User I would like to have macro for date/time JIRA fields: Created, Updated, Closed or any JIRA custom field datetime field | | | | | Obsolete | Feb 3, 2020 | Feb 7, 2020 | | |
| | As a User I would like to see Macros in alphabetical order during creation of Template. | | | | | Done | Feb 3, 2020 | Feb 7, 2020 | | |
| | As a Service Desk user I would like to have macro for SLA handled properly. | | | | | Obsolete | Feb 3, 2020 | Feb 7, 2020 | | |
| | Convert to a template button appears despite the fact user has no access to CR. | | | | | Done | Feb 3, 2020 | Feb 7, 2020 | | |
