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Task
Jira Server 8.21 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Unresolved
Nov 16, 2021
Nov 22, 2021
Task
[by Oct 30th, 2021] Jira Server 8.20 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Unresolved
Oct 7, 2021
Oct 19, 2021
Bug
Server - Attachment cannot be accessed or previewed by anonymous customers after reporter being changed in Jira issue
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Sep 22, 2021
Oct 19, 2021
Bug
Server - performance issue regarding adding comments / creating issue via Chat Widget
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Aug 31, 2021
Oct 19, 2021
Bug
Server - Performance improvement (memory issue)
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Aug 30, 2021
Nov 16, 2021
Bug
Server - Latest version of Insight custom field does not work in Chat Dashboard transition screen
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Aug 24, 2021
Nov 16, 2021
Task
[by Sep 10th, 2021] Jira Server 8.19 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Done
Aug 2, 2021
Nov 16, 2021
Task
JCMA dependency: atlassian-app-cloud-migration-tracker update
Unassigned
Roman Lutsiv [Appfire]
High
Fixed
Jul 13, 2021
Nov 16, 2021
Bug
Server - If username contains @, filter "assigned to me" in Chat Dashboard will pop error and not working
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Jul 1, 2021
Nov 16, 2021
Task
Jira Server 8.18 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Done
Jun 15, 2021
Aug 2, 2021
Bug
lineClamp() called too often, causing layout trashing in Conversation.vue
Unassigned
Janusz Gorycki
High
Fixed
Jun 8, 2021
Jun 23, 2021
Bug
Error by null project in URL after clicking + icon from the description at initial form setup page
Unassigned
Kit Tin Mak [Appfire]
High
Unresolved
May 4, 2021
May 4, 2021
Task
Jira Server 8.17 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Done
Apr 20, 2021
Jun 15, 2021
Story
Server - Customization of agent notification so they wont be spammed
Unassigned
Kit Tin Mak [Appfire]
High
Unresolved
Mar 19, 2021
May 24, 2021
Story
Cloud - Get desktop notification for issues that I'm watching
Unassigned
Kit Tin Mak [Appfire]
High
Unresolved
Mar 6, 2021
Sep 29, 2021
Story
Server - Configurable status picker to choose what status should be hidden from the conversation list in Widget
Unassigned
Kit Tin Mak [Appfire]
High
Unresolved
Mar 5, 2021
Mar 5, 2021
Story
Server - back to conversation list button and start a new conversation button should be shown inside the conversation if the issue meets a certain status
Unassigned
Kit Tin Mak [Appfire]
High
Unresolved
Mar 5, 2021
Mar 5, 2021
Task
Jira Server 8.16 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Done
Feb 8, 2021
Apr 20, 2021
Story
Cloud - website title (text) change for Dashboard page at browser tab whenever there's a new message and unread in Chat
Unassigned
Kit Tin Mak [Appfire]
High
Won't Fix
Jan 18, 2021
Mar 6, 2021
Story
Cloud - Time schedule settings in Chat settings so the Widget in portal and website will only be shown in a particular time
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Jan 18, 2021
Feb 8, 2021
Story
Cloud - let agents to schedule online and offline time in advance
Unassigned
Kit Tin Mak [Appfire]
High
Duplicate
Jan 18, 2021
Feb 8, 2021
Task
fix copyright date and other things
Unassigned
Janusz Gorycki
High
Fixed
Jan 14, 2021
Jan 20, 2021
Story
Server - improve "register" dialog's UI to be more encouraging
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Jan 7, 2021
Jan 20, 2021
Task
Jira Server 8.15 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Done
Dec 16, 2020
Feb 8, 2021
Task
Update desktop notification setup for MacOS users OS notifications setting
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Dec 3, 2020
Dec 21, 2020
Bug
Project lead needs edit permissions to Chat issues even if they are not showing in the Chat Widget conversation list
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Dec 2, 2020
Jan 20, 2021
Story
Time schedule settings in Chat settings so the Widget in portal and website will only be shown in a particular time
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Nov 27, 2020
Jan 20, 2021
Story
[Server] Text & Decription are not clear during Chat setup about "Requset Type" & "Issue Type"
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Nov 27, 2020
Jan 20, 2021
Sub-task
update docs on online/offline work
Unassigned
Janusz Gorycki
High
Done
Nov 20, 2020
Nov 23, 2020
Bug
Display settings for filter not working
Unassigned
Pedro Corá [Appfire]
High
Fixed
Nov 17, 2020
Dec 21, 2020
Task
Jira Server 8.14 compatibility check
Unassigned
Roman Lutsiv [Appfire]
Medium
Done
Nov 16, 2020
Dec 16, 2020
Bug
[Cloud] project admins cannot kick agents offline from Chat Dashboard
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Nov 9, 2020
Dec 3, 2020
Bug
Performance issues at version 1.7.3 and 1.7.4 with /chat/unread API
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Nov 5, 2020
Nov 9, 2020
Story
Moving welcome message to Translate & Customize instead of Chat Settings
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Nov 4, 2020
Dec 21, 2020
Story
server -> cloud migration
Unassigned
Janusz Gorycki
High
Fixed
Nov 3, 2020
Feb 9, 2021
Story
Cloud - Notifications to customers (widget) when agents send them a new message
Unassigned
Kit Tin Mak [Appfire]
High
Unresolved
Oct 29, 2020
Sep 1, 2021
Story
back to conversation list button and start a new conversation button should be shown inside the conversation if the issue meets a certain status
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 28, 2020
Mar 5, 2021
Story
Configurable status picker to choose what status should be hidden from the conversation list in Widget
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 28, 2020
Mar 5, 2021
Story
Configurable option to hide resolved issues from Chat Widget conversation list
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 28, 2020
Jan 18, 2021
Story
Alerts for Chat requests should be consistent for all browsers.
Unassigned
Paweł Mazur [Appfire]
High
Fixed
Oct 27, 2020
Nov 30, 2020
Story
Server - SORT chat dashboard issues in other ways (JQL custom query)
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 27, 2020
Aug 13, 2021
Bug
Cloud - Chat Settings does not work on JSD next gen project
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 23, 2020
Nov 5, 2020
Story
[Cloud] Settings from chat that admins can decide if showing closed issues to customers or not in Widget
Unassigned
Kit Tin Mak [Appfire]
High
Duplicate
Oct 22, 2020
Jan 18, 2021
Story
Cloud - As a SD Agent I would like to have Canned Responses functionality available on Dashboard.
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 20, 2020
May 19, 2021
Story
Website title (text) at browser tab whenever there's a new message and unread in Chat
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 20, 2020
Mar 6, 2021
Story
read config from storage instead of having to update chat widget's code after config is updated
Unassigned
Janusz Gorycki
High
Fixed
Oct 19, 2020
Oct 28, 2020
Story
[Server] Widget translation should be depending on Jira user preference setting instead of the browser if they are logged-in
Unassigned
Kit Tin Mak [Appfire]
High
Fixed
Oct 16, 2020
Jan 20, 2021
Bug
identity match for the logged in user is not checked at the app.get('/identity/:identity') endpoint
Unassigned
Janusz Gorycki
High
Fixed
Oct 15, 2020
Oct 21, 2020
Bug
anonymous user is able to read and continue other anonymous users' conversations
Unassigned
Janusz Gorycki
High
Fixed
Oct 15, 2020
Oct 21, 2020
Bug
XSS in pageUrl
Unassigned
Janusz Gorycki
Major
Fixed
Oct 15, 2020
Oct 21, 2020
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